Services

SUPERVISED CONTACT CONTACT FOR PRICES

SUPERVISED CONTACT INCLUDING WRITTEN REPORT

    Supervised Contact is provided where it is assessed that there might be a higher risk or greater complexity in a family’s circumstance. These sessions will be supervised and observed by staff and a written report will be included. Staff will remain within sight and sound of children at all times.

SUPPORTED CONTACT CONTACT FOR PRICES

SESSIONS ARE SUPPORTED WITHOUT OBSERVATION

    Supported Contact allows children of separated parents to enjoy contact with their non-resident parents. Our staff will be present to give support but do not observe/take notes. This contact takes place if trust has broken down or communication is difficult, and the level of risk is low.

HANDOVER CONTACT CONTACT FOR PRICES

THE HANDOVER OF A CHILD BETWEEN PARENTS

    The centre is used for a short period as a drop off / pick up point. This enables the child to move from one parent to the other within our Centre, without actually needing to use the Contact Centre to spend time with the child. This service is used when parents are not willing / able to meet.

INDIRECT CONTACT CONTACT FOR PRICES

WRITING / SENDING LETTERS, CARDS AND GIFTS

    Indirect contact takes place where direct contact is unsafe, unworkable or not in the child’s best interests. Activities include sending letters, cards or gifts. We are able to support this process/give our advice.

VIRTUAL CONTACT CONTACT FOR PRICES

FACILITATION OF VIRTUAL CONTACT VIA CALLS OR FACETIME

    We facilitate supervised virtual contact sessions for children and their families. These are carried out via Skype, Zoom, Teams or other video messaging softwares. A written report will be included.

COMMUNITY / HOME CONTACT CONTACT FOR PRICES

MEETING OUT AN ABOUT

    Community Contact takes place in different locations like restaurants, shopping centres, cinemas or soft play centres. Our Centre can arrange this and our staff are available to escort the child and parent for memorable days out.

DISCOUNTS FOR BLOCK BOOKINGS

10% OFF

Discounted Sessions

Book 12 sessions of any form of contact and receive 10% off. T&Cs apply.

5% OFF

Discounted Sessions

Book 10 sessions of any form of contact and receive 5% off. T&Cs apply.

£20 OFF

Discounts per hour

Book a 2 hour session to get £10 off the 2nd hour.
Book a 3 hour session to get £20 off the 3rd hour.

OTHER SERVICES

Life Story

Life Story

Life Story is to help children who have experienced trauma understand the things that have happened in their lives. We support children to develop a sense of identity and aim to reduce emotional distress.

McKenzie Friends

McKenzie Friends

If you need to represent yourself in court, having someone who can encourage and help you can make a big difference. We offer a McKenzie Friend service by offering support, advice and accompanying you in court.

Room Hire

Room Hire

Our Contact Centre room is available for private hire upon request. This allows families to spend quality time together. Children and parents will have sole access to the room. Please get in touch for more info.

Concessionary rates available for some families

If you are struggling financially or are on a low income, we are here to support you. Please contact us to discuss our prices and ways we can help.

MAKE A REFERRAL

Click here to access our Referral Form